VyaparX ← Back to Home
Legal

Cancellation & Refund Policy

Last updated: April 11, 2026  ·  Effective immediately

1. Our Subscription Plans

VyaparX offers the following subscription plans for clinics and businesses:

Early Adopter Plan
₹1,500/month
Annual commitment · Limited availability
Regular Plan
₹3,000/month
Monthly or annual billing

All prices are in Indian Rupees (INR). Subscriptions are billed at the start of each billing cycle (monthly or annually, as applicable).

2. Free Trial

VyaparX does not currently offer a free trial period. All subscriptions require payment before service activation.

3. Cancellation by the Client

Clients may request cancellation of their subscription at any time by contacting us via WhatsApp or email (details below).

No refund will be issued upon client-initiated cancellation. This applies to both monthly and annual subscriptions. Our pricing is highly competitive within the industry and accounts for the infrastructure costs we bear, including cloud hosting, AI processing, WhatsApp API, and other third-party services.

Upon cancellation, your service will remain active until the end of the current billing period, after which access will be revoked.

4. Cancellation by VyaparX

VyaparX reserves the right to cancel or suspend a subscription at its sole discretion — for example, in cases of policy violation, misuse of the platform, or business reasons.

If VyaparX initiates the cancellation of a subscription for reasons not attributable to the client, a pro-rata refund will be issued for the unused portion of the current billing period.

5. Refund for Accidental Double Payment

If a client is charged twice for the same subscription period due to a payment processing error, the duplicate amount will be refunded in full.

  • Refunds for duplicate payments will be processed within 5 to 7 business days
  • The refund will be issued to the original payment method used
  • To claim a duplicate payment refund, please contact us with your payment reference details

6. Refund Summary

Client cancels
No Refund
Service active until billing period ends
VyaparX cancels
Pro-rata
Unused days refunded
Double payment error
Full Refund
Within 5–7 business days
Free trial
Not offered
All plans require upfront payment

7. How to Request Cancellation or a Refund

To cancel your subscription or raise a refund request, please contact us through any of the following channels:

Email: hello@getvyaparx.com

WhatsApp: +91 97429 44825

Please include your registered clinic/business name, subscription plan, and the reason for your request. We aim to respond within 2 business days.

8. Governing Law

This Cancellation & Refund Policy is governed by the laws of the State of Karnataka, India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

VyaparX

AI-powered WhatsApp automation for clinics in India. Capture, convert, and scale your patient pipeline — on autopilot.

⚡ Powered by AI

PRODUCT

Demo Features Pricing Customer Login

COMPANY

Website Contact Admin

GET IN TOUCH

+91 93803 20284 hello@getvyaparx.com WhatsApp Us

GM Infinite, A114, E Block, 1st Floor,
Electronic City Phase 1, Bengaluru – 560100

© 2026 VyaparX — AI Revenue Solutions. All rights reserved.
Privacy Terms Cancellation & Refund